Job Description

This well-known Australian organisation is seeking a Collections Officer to join their team. The organisation is looking for an individual who will add value to the team and fit in well with the culture. Long-term they are interesting in investing in the right person by converting their contract into a permanent position within the accounting team.

Responsibilities:

This role will have you establishing and maintaining effective customer relationships with our clients
to proactively retrieve customer payments within appropriate terms.

You will also:

• Build and maintain relationships with all customers and key stakeholders
• Manage a high-volume ledger, updating debtor information and monitoring credit limits
• Utilise strong problem-solving skills to ensure timely resolution to customer queries
• Follow company processes and procedures with regards to collection and escalation
• Engage and work collectively across teams to reduce overdue debt
• Monitor and review with Management high risk accounts
• Work proactively to increase cashflow within customers allocated terms

Skills and experience:

The successful applicant will have a proven collections ability and;

• Minimum 2 years AR experience
• Superior communication skills (both verbal and written)
• Experience working with a high- volume accounts
• Ability to reconcile complex accounts and have excellent attention to detail
• Exceptional organisation skills and time management
• Proven experience in DSO reduction and working on delinquent accounts
• Ability to multitask and apply innovation where necessary
• Demonstrated ability to work confidently within a team as well as autonomously
• Intermediate to Advance in Microsoft office Excel
• Experience in SAP Ariba preferred
• Relevant Tertiary or AICM qualifications
• Prior experience within the hire industry desirable (but not essential)

Benefits and Perks:

• Onsite parking
• Flexible Covid Safe Work practices (remote working when necessary)
• Salary continuance insurance